WhatsApp

Enjoy Stress Free travel with smooth airport assistance

Let our airport assistance services be your guiding light through the bustling terminals. From check-in to boarding, we’re here to make your travel experience seamless and stress-free!

Contact Us

My airport journey was hassle-free with a smooth check-in process, thanks to Helpline team.

Vip Service to Mr. Philip

Passenger Details

Next

Trusted by over 200 corporate clients

Established Expertise

Global Recognition

About Us

Airport Authorities around the world provide personalized services for Arrival and Departure passengers through appointed service providers. Civil Aviation Authority (CAAB) is pleased to appoint Helpline Associates Ltd. as a service provider in consideration of their past experiences. Operating since 2006, Helpline has continued to build a modest and experienced team to extend personalized services to their valued passengers with utmost care. Helpline Ltd. is a concern of Heritage Group, an esteemed organization running multiple operations in the travel and tea industry in Bangladesh. For more information about Heritage Group, please click below:

Heritage Group

We as a team aim to provide you with unwavering support through the following services

40+

Airline Passenger Service

5000+

Happy Clients

20+

Years of Experience

60+

Expert Employees

Elevating Your Airport Experience with Our Services

Message from Managing Director

Embark on a seamless airport travel with Helpline Associates Ltd, operating since 2006. With a vision to provide the utmost support to our passengers, we strive to redefine travel with premium airport services tailored just for you. From meet and greet to lounge access, we've got it all covered. We hope you enjoy traveling with Helpline Associates Ltd.

Md. Faizul Islam

What Our Clients Say

5

Airport Assistant made my recent business trip stress-free. Fast-track security and expert guidance made it a staple for my travels. Highly recommend!

2:08 AM . JAN 01, 2023

5

Airport Assistant made my recent business trip stress-free. Fast-track security and expert guidance made it a staple for my travels. Highly recommend!

2:08 AM . JAN 01, 2023

5

Airport Assistant made my recent business trip stress-free. Fast-track security and expert guidance made it a staple for my travels. Highly recommend!

2:08 AM . JAN 01, 2023

4

Impressed with the professionalism of the airport assistant. A game-changer for hassle-free travels!

2:08 AM . JAN 01, 2023

5

Helpline Airport Assistant's efficiency and courteous assistance are unmatched. A valuable service for any business traveler

2:08 AM . JAN 01, 2023

Meet our incredible team members.

Discover the brilliance within our team – meet the faces behind our success!

Jalal Uddin Bhuiyan

General Manager

Swapon Kumar Deb

Manager (Sales & Marketing)

Md. Kamrul Hasan

Accounts Manager

Nashimul Hassan Noman

Duty Manager

Zoel Mia

Asst. Duty Manager

Frequently asked question

It's calculated monthly, relying on the company's net turnover as the basis.

Ans : Helpline Associates provides passenger meet and assist services. Our team assists you with security check -in, immigration, baggage handling, on-arrival visa and vip services till the boarding gates for the departing passengers.

Ans: Yes, we provide meet and assist services 24/7 for both arriving and departing passengers.

Ans: Room # 2, Passenger Terminal # 2, Gate # 27 (1st Floor), Hazrat Shahjalal Int. Airport, Dhaka, Bangladesh.

Ans: Contact us through our hotline numbers: +8801913199199, +8801913665544

Ans: Yes, our services are available at both international and domestic flights.

Ans: The meet and assist service benefits passengers travelling in large groups, including families or corporations on business trips.

Reach Out to Us for Assistance and Inquiries

Our Directional Guideline Maps :