Let our airport assistance services be your guiding light through the bustling terminals. From check-in to boarding, we’re here to make your travel experience seamless and stress-free!
Contact UsMy airport journey was hassle-free with a smooth check-in process, thanks to Helpline team.
Airport Authorities around the world provide personalized services for Arrival and Departure passengers through appointed service providers. Civil Aviation Authority (CAAB) is pleased to appoint Helpline Associates Ltd. as a service provider in consideration of their past experiences. Operating since 2006, Helpline has continued to build a modest and experienced team to extend personalized services to their valued passengers with utmost care. Helpline Ltd. is a concern of Heritage Group, an esteemed organization running multiple operations in the travel and tea industry in Bangladesh. For more information about Heritage Group, please click below:
We as a team aim to provide you with unwavering support through the following services
Airline Passenger Service
Happy Clients
Years of Experience
Expert Employees
Discover the brilliance within our team – meet the faces behind our success!
It's calculated monthly, relying on the company's net turnover as the basis.
Ans : Helpline Associates provides passenger meet and assist services. Our team assists you with security check -in, immigration, baggage handling, on-arrival visa and vip services till the boarding gates for the departing passengers.
Ans: Yes, we provide meet and assist services 24/7 for both arriving and departing passengers.
Ans: Room # 2, Passenger Terminal # 2, Gate # 27 (1st Floor), Hazrat Shahjalal Int. Airport, Dhaka, Bangladesh.
Ans: Contact us through our hotline numbers: +8801913199199, +8801913665544
Ans: Yes, our services are available at both international and domestic flights.
Ans: The meet and assist service benefits passengers travelling in large groups, including families or corporations on business trips.